What is a water service line?

The water service line is the pipe that connects to the City's water main in the street to your home. This line has valves on it to allow your water to be turned on or off.  There is a valve between the City's main and your home that the Water Department accesses to turn your water on or off.  

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1. Which parts of the water service line is my responsibility, and which parts are the responsibility of the MFWD?
2. What if my main shut off valve won't work in an emergency?
3. How should I maintain the main water shut off valves?
4. What are some common reasons for frozen pipes?
5. How will I know if my pipes are frozen?
6. Why do frozen water pipes break?
7. Do water service lines (pipes that run from the house to the street) freeze as well as indoor pipes?
8. What is a water service line?
9. What should I do if my pipes freeze?
10. Can I try thawing the pipes myself?
11. How you can prevent your pipes from freezing